Protecting your health & safety
During the COVID-19 pandemic, our office will be operating during the following hours:
Monday to Friday 9:30am - 4:00pm
Saturday 10:00am - 2:00pm
As the concern over the spread of COVID-19 continues to impact our community, Newton Real Estate will endeavour to continually amend our practices for the health and safety of all.
We are endeavouring, where possible, to complete interactions with our customers via digital communication and by phone. We also request that you call or email our office rather than come in in person. If you need to drop keys off, please drop them in the key slot n the door, in a marked envelope with your details and the property address. It is much safer to reduce as much contact as possible.
The purpose of this note is to reassure you that we remain vigilant in managing your property and protecting your interests, despite the need to modify some of our usual practices.
THE CHANGES WE HAVE IMPLEMENTED
• Regular Routine Inspections will be suspended for the time being for all tenancies unless your property manager has identified a significant issue which requires monitoring.
• Mandatory inspections will be undertaken on schedule, but with heightened precautions.
• In the case of vacancy, property will be advertised as normal with private viewings only and encouraging social distancing. We also request that clients do not touch any hard surfaces while inspecting the property.
APPLYING FOR RENTAL RELIEF AS A RESULT OF COVID-19
All the team at Newton understand that during this pandemic it is an extremely difficult and challenging time for some of our tenants. We are here to help and if you are suffering hardship related to Covid-19 please reach our to our team and we will do our best to assist you. You can contact your property manager directly or email our rental team [email protected]